用户头像

Yuri2

2024-03-13 15:08
我从外部钱包向Enhance-PRO转账了一定数量的BTC和另一定数量的USDT来充值我的加密货币账户。从那时起,我就无法访问我的资金。我尝试了多次将资金转回我的外部钱包,但每次尝试后,我都收到通知表明我的账户被限制了。我联系了Enhance-PRO支持四次。每次,他们都表示我的案件已经升级到Enhance-PRO内部的更高级别机构进行审查。每次,我都被保证会收到关于我的案件的电子邮件,但我并没有收到任何来自Enhance-PRO支持的电子邮件或通讯。我刚刚收到了关于我的问题的最新更新,问题已经解决。我想提一下,解决问题大约花了15天的时间!

原文
I sent a certain amount of BTC and another amount of USDT from an external wallet to Enhance-PRO to fund my cryptocurrency account. Since then, I have been unable to access my funds. I have attempted several times to transfer the amount back to my external wallet, but after each attempt, I received a notification indicating that my account was restricted. I contacted Enhance-PRO support four times. Each time, they stated that my case had been escalated to a higher-level institution within Enhance-PRO for review. Each time, I was assured that I would receive an email regarding my case, but I have not received any emails or communications from Enhance-PRO support.I have just received the latest update regarding my issue, and it has been resolved. I would like to mention that it took approximately 15 days to resolve!

我要评价

本周最多评价

  • KickEX

  • XTRADE

  • FFEX

  • 币安

    4
  • 火币

    5
  • Toobit

    6