In early June 2023, my first transaction with FindeMaChange was incredibly smooth, simple, and efficient. I passed verification; transferred funds from my personal bank via SEPA, and a few days later purchased various BTC, ETH, and LTE without any issues. Encouraged by this success, I transferred more funds via SEPA from my bank... only to have the funds reversed a few days later because they couldn't verify my bank - the same one I had used just days before.Since then, I've tried every possible avenue to get assistance from FindeMaChange's customer service, only to be met with deafening silence, except for one or two automated emails telling me it would take up to 72 hours for a response (meaning they were too busy to help).In summary of my experience, they have a very user-friendly website; when it works, everything works great, but if you encounter even the slightest issue, you won't receive any assistance to resolve it.