Noong unang bahagi ng Hunyo 2023, ang aking unang transaksyon sa FindeMaChange ay napaka-smooth, simple, at mabisa. Pumasa ako sa veripikasyon; nag-transfer ng pondo mula sa aking personal na bangko sa pamamagitan ng SEPA, at ilang araw mamaya ay bumili ng iba't ibang BTC, ETH, at LTE nang walang anumang isyu. Pinasigla ng tagumpay na ito, nag-transfer ako ng mas maraming pondo sa pamamagitan ng SEPA mula sa aking bangko... subalit inireverse ang pondo ilang araw mamaya dahil hindi nila ma-verify ang aking bangko - ang parehong bangko na ginamit ko ilang araw na ang nakalipas. Mula noon, sinubukan ko ang lahat ng posibleng paraan upang makakuha ng tulong mula sa customer service ng FindeMaChange, subalit natagpuan lamang ako ng katahimikan, maliban sa isa o dalawang automated email na nagsasabing aabutin ng hanggang 72 oras para sa tugon (ibig sabihin abala sila para magtulong). Sa buod ng aking karanasan, mayroon silang napakakaaya-ayang website; kapag gumagana, lahat ay gumagana nang maayos, ngunit kung sakaling magkaroon ka ng kahit na maliit na isyu, hindi ka makakatanggap ng tulong upang malutas ito.
Orihinal
In early June 2023, my first transaction with FindeMaChange was incredibly smooth, simple, and efficient. I passed verification; transferred funds from my personal bank via SEPA, and a few days later purchased various BTC, ETH, and LTE without any issues. Encouraged by this success, I transferred more funds via SEPA from my bank... only to have the funds reversed a few days later because they couldn't verify my bank - the same one I had used just days before.Since then, I've tried every possible avenue to get assistance from FindeMaChange's customer service, only to be met with deafening silence, except for one or two automated emails telling me it would take up to 72 hours for a response (meaning they were too busy to help).In summary of my experience, they have a very user-friendly website; when it works, everything works great, but if you encounter even the slightest issue, you won't receive any assistance to resolve it.
Yuri2
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